Q Are Citizen's Tri-County Bank deposit accounts FDIC insured?
A Yes! All deposit accounts at Citizen's Tri-County Bank are insured by the FDIC up to $100,000. You can see the official state charter by clicking the FDIC logo on our home page.

Q How do I set up Direct Deposit of my payroll check?
A After your Citizen's Tri-County Bank checking application has been approved, you will receive Citizen's Tri-County Bank's routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company and your direct deposit will usually begin within thirty days.

Q How do I set up Direct Deposit of my Social Security check?
A After your Citizen's Tri-County Bank checking application has been approved, you will receive Citizen's Tri-County Bank's routing and transit number and your account number. Simply call 1-800-772-1213 and have your social security number and account information available to set up your direct deposit right over the phone.

Q Can I get information about my account by phone?
A Yes! CTCB offers 24-hour banker by dialing 949-7777 for residents in Bledsoe and Sequatchie Counties. Non-local residents may call 1-888-776-8866. You will be transfered to a live operator between 8:00am and 4:00pm CST on Monday through Friday and 8:00am to 12:00pm on Saturday.

Q Can businesses have accounts at Citizen's Tri-County Bank?
A At this time, Citizen's Tri-County Bank offers only personal individual, joint or pay-on-death accounts. We update our Products and Services section as new accounts are offered, so check back with us. If we don't have exactly what you're looking for now, we may add it very soon! To see what we currently offer, check out our Products and Services page.

Q Does Citizen's Tri-County Bank offer IRAs?
A Citizen's Tri-County Bank does not currently offer IRAs through the Internet; however, we continually update our Products and Services section so check back with us soon! To see what we currently offer, visit our Products and Services page.

Q Can I open an account if I don't live in the US? What about if I live in the US but am not a citizen yet?
A As stated on our application, at this time we only accept applications from persons residing within the United States with valid US tax identification numbers. If you have questions, contact us, we'd love to hear from you.

Q Can I do all of my banking with Citizen's Tri-County Bank?
A Yes! Thanks to the convenience of Direct Deposit, ATMs, and the Visa checkcard, everyday banking activities can be performed from the comfort of home. Contact us with questions about your banking needs.

Q Is there any interest on Citizen's Tri-County Bank checking accounts?
A Yes! If you want a checking account that has a high market rate of interest and you maintain a $2500 or greater balance throughout the month, check out our Super Now Account.

Q How do I make a deposit to my account from a remote location?
A You can do most of your banking by using direct deposit, ATMs, or ACH (Automated Clearing House) transactions. Citizen's Tri-County Bank also offers a bank-by-mail service which allows you to mail non-recurring deposits. Contact us for details on a method that's best for you.